What do you do when the 'quiet word over coffee' doesn't seem to make any difference? The situation doesn't change. The behaviour doesn't change. So now what? A feedback sandwich? Please no. It appears
Have you ever had this experience ?
It was the project from hell. The requirements were poorly defined, but you were up against a mandated timeline, so you had to start anyway. As the requirements emerged,
It may seem odd to start with something on tools, but team effectiveness follows from personal effectiveness in the same way as team leadership flows from personal leadership. And given that most of us